This Privacy Policy describes how your personal information is collected, used and shared when you visit or make submissions to www.oe.com.mt (hereinafter referred to as the “Site”). The systems and methods used are the same as those used in many e-commerce platforms and are aimed to be in line with the EU’s GDPR legislation.  

Personal Information

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view (on this Site), what websites or search terms referred you to the Site and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies: 

   - “Cookies”: these are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies visit http://www.allaboutcookies.org.

   - “Log files”: these are used to track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

   - “Web beacons,” “tags,” and “pixels”: these are electronic files used to record information about how you browse the Site.

 Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, email address and phone number. We refer to this information as “Order Information.”

When we refer to “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

How do we use your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including arranging for delivery and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to communicate with you and to screen our orders for potential risk or fraud;

We use the Device Information that we collect to help us screen for potential risk and fraud and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site and to assess the success of our marketing and advertising campaigns).

Sharing your personal information

As a general rule we do not share your personal information with any third parties. We only share it with the two platforms that power our online store (i.e. Shopify and Pay Pal Payment Gateway). These two platforms need to process this information in order to enable the website to serve its purpose and for orders to be fulfilled. At the same time we also use Google Analytics to help us understand how our customers use the Site.

Finally, we may also share your Personal Information should we have to do so to comply with the Laws of Malta, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights in case of need in accordance to the Laws of Malta.

Access to your personal information

As a resident of Malta, which is an EU Member State, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, please note that your information will be transferred outside of the EU, including to Canada and the United States, in view of the mechanisms that Shopify and Pay Pal use to perform their functions.

Data retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Marketing

We will not use your personal information to target you with any marketing material. We will only send you marketing material should you specifically opt in to receive it when asked.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Any changes will be included in this policy.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@oe.com.mt or else by calling on 21492269.